Frequently Asked Questions for Phone Repair Techs Answered
You probably have a lot of questions about your phone repair, but don’t worry! You’re not the only one. We tend to get the same questions a lot, so here is a post where all of our frequently asked—and answered—questions can be found.
We can, although the repair success rate for water-damaged phones is usually about 75 percent. Some of the time, there is nothing we can do, but we will tell you before you ever pay us for our time.
Insurance companies do not insure damaged phones for their full value.
Each repair is priced on time taken, type of damage, and any parts needed. Until we assess the damage we can not know the true cost of repair. (A deposit will be taken before we assess the damage)
We offer a diagnostic test to anyone who brings their device to us. We will tell you what’s wrong with your device, how we’re going to fix it, and how much it will cost. Then you can decide to have your phone repaired with us—or not.