For consumers, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure of the products. MyFone Repairs do not offer refund if you have simply changed your mind.
However, we can offer exchange for similar goods or credit notes. Some products we can not offer exchange or credit notes such as battery or screen protector as they are e usually used at the time of purchases.
Terms and Condition of Repair Warranty
Liquid Damaged Repair Warranty
Sale Return and Exchange Policy
(These warranties do not cover any issues that are the result of physical or liquid damage to the device while in your possession after the date of this invoice.)
For any other repairs or products sold and not listed, please ask the salesperson for warranty information.
Well, we are professional mobile phone repair center. we have more than 10 years experience working in the electronic devices and mobile phone industry. Your phone will be take care professionally by our experienced and professional technicians.
We understand that mobile phone plays in major role in communication and entertainment to us. Most of the cases, your phones will be repaired on the spot while you have a cup of coffee or tea. In the worse case, your phone unidentified problem which we would need more time for a proper check, we may be able to give you a loan phone if available
You can send your phone in repair by person or post. You will be inform after we check your phone and receive the quote. After your confirmation, we will let you know the approximate time for the repair, which is usually 1 or 2 days after.
Any repairs not done by the manufacturer will void your warranty. However, we offer you 90 days limited warranty which does not cover physically damaged or liquid damaged.
Yes, We offer 90 days limited warranty for any parts and repaired jobs which exclude physically damaged or liquid damaged. For example, you got your LCD screen replaced by one of ours stores, if yours new LCD screen is cracked or broken or smashed or liquid/water damaged by any way , your LCD screen is not under warranty cover. Due to these reasons, we can refuse to fix it under warranty, but we can offer a 10% discount for the next repair job . Please make sure that you check everything before you leave the store as we are not responsible for any further damages after that.
We do not charge any fee for giving a quote. If you decide not to go ahead with the repair, we will return it back free of charge. However, in some cases such as water damaged, your phone maybe not the same condition as when you sent to our repair center. This could be explained because the damages made from water on your phone are not stopped until you fix it.
We accept all major Australia credit or debit cards. Alternatively you can make payment via online bank transfer / Paypal.
Yes we always have a stock of Mobile Phones available for sale both in used and new condition. We can even recycle your old Mobile Phone and strip it for parts.